Make sure to update your device to the latest version and please follow steps below.
Make sure that your Samsung TV is on the same local network and same subnet as your Mac. The TV should not be in screen mirroring mode, but just on “TV” Mode or any HDMI IN port. After launching the app, you will see the app icon appearing in the top bar of your Mac and the app will look for your TV on the network.
If your Mac does not have Smart Switch installed, you must install Android File Transfer (https://www.android.com/filetransfer/).
Once Android File Transfer is installed on your Mac computer, please follow steps on your mobile device below.
Tap 'About phone' and tap 'Software information'.
Tap Build number '7' times to enable 'Developer Mode'.
Go to 'Settings' and tap Developer options.
Tap on USB debugging option to activate.
Please plug in your device to your Mac and you'll now be able to use 'Android File Transfer'.
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